
Describe the goods accurately
Used household belongings, new furniture and goods intended for sale are different cases. Explain the purpose accurately. Calling goods “personal effects” does not automatically imply identical treatment or relief in every country.
Questions before loading
Ask which documents apply, who coordinates the process and when the recipient must be available. Clarify border or port costs within the written quotation. Disclose items requiring special handling in the inventory.
Current official information
Country rules and individual eligibility are matters for the customs authority. Treat this guide as preparation, not a definitive tax calculation. Any relief must be assessed against current conditions and the specific shipment.
Discuss the move and paperwork together
Tell us the destination, type of belongings and moving circumstances. Identity documents are not needed for the initial enquiry; necessary document sharing is arranged at the relevant stage.

